An employee has just presented you with a written grievance. However, you suspect from the content that it’s been fabricated purely to get somebody else into trouble. Are you still obliged to
investigate it?
Published 01.02.2016
One of your employees has made a serious verbal complaint. However, the Acas Code of Practice says that all grievances “should be put in writing”. Does this mean you can ignore this complaint?
Published 28.06.2022
If an employee raises a grievance, you’re obliged to investigate and hear it. After that, you must decide whether or not it’s “upheld”. But what if their complaint is clearly groundless? Must you
still give this process the time of day?
Published 22.02.2011
An employee who is the subject of disciplinary proceedings has raised a grievance. Must you suspend the disciplinary proceedings until the employee’s grievance is concluded - which may take some time
- or can you continue?
Published 26.08.2022
One of your employees has called you up after work to rant about another member of staff. They end the conversation with “do something about it!”. So do you have a grievance on your hands or not?
Published 14.01.2010
You’re currently investigating an employee’s grievance. Although you’ve not yet reached a conclusion, they’ve handed you their resignation. Does that mean you can forget about their grievance now?
Published 29.01.2018
One of your employees has just resigned. Unfortunately, he’s also submitted a letter which sets out several complaints. Should you treat this as a grievance, and if so, what should be your response?
Published 19.04.2007
Suppose you’ve received a written complaint about a member of staff who has been described as a “bully”. However, it’s unsigned and you can’t identify its author. Must you take it seriously, or can
you just put it in the bin?
Published 10.08.2010
Several of your employees have got together and submitted a written grievance. Must you meet with each employee individually to discuss their concerns and does the Acas Code of Practice (the Code)
apply to collective grievances?
Published 26.10.2020
You’ve received a formal grievance from one of your employees. At the end of their written complaint, they’ve stated that they want the matter heard by a certain individual. Do they have the right to
make this demand?
Published 19.11.2020