One of your employees has called you up after work to rant about another member of staff. They end the conversation with “do something about it!”. So do you have a grievance on your hands or not?
Published 14.01.2010
The Acas Code of Practice says that employees “should” put formal grievances in writing. However, its ambiguous wording has led some experts to conclude that this isn’t actually a requirement. What’s
the legal position?
Published 22.09.2014
Like most employers, you probably conduct exit interviews for departing employees. What if an employee raises a complaint during such an interview. Should you automatically trigger your grievance
procedure?
Published 29.11.2016
Your employees have the statutory right to raise a grievance from day one of employment. However, if they want to exercise this right, must they put their grievance in writing?
Published 25.02.2014
If an employee raises a grievance, you must investigate it fully, come to a balanced, reasoned conclusion and then put your decision to them in writing. At this point, what should you also ask the
employee to do?
Published 04.12.2014
If an employee is unhappy about something, they have the statutory right to raise a grievance. But suppose they don’t exercise it? Could you use this fact to your advantage if they later run crying
to the tribunal?
Published 17.10.2012
If an employee raises a grievance, you’re obliged to investigate and hear it. After that, you must decide whether or not it’s “upheld”. But what if their complaint is clearly groundless? Must you
still give this process the time of day?
Published 22.02.2011
You’ve just received a written grievance from a former employee who left a few weeks ago. Are you legally obliged to deal with their complaint under your grievance procedure or not?
Published 14.04.2016
An employee has just presented you with a written grievance. However, you suspect from the content that it’s been fabricated purely to get somebody else into trouble. Are you still obliged to
investigate it?
Published 01.02.2016
Several of your employees have got together and submitted a written grievance. Must you meet with each employee individually to discuss their concerns and does the Acas Code of Practice (the Code)
apply to collective grievances?
Published 26.10.2020