Like most employers, you probably conduct exit interviews for departing employees. What if an employee raises a complaint during such an interview. Should you automatically trigger your grievance
procedure?
Published 29.11.2016
Whenever an employee raises a grievance, you must arrange a meeting to discuss their complaint. How should the grievance meeting be documented and what else should you always do?
Published 12.09.2017
If an employee raises a formal grievance and you subsequently reject it either in part or in full, they have the statutory right to appeal. Assuming they go down this route, what should you always
ensure happens?
Published 05.11.2013
Every employee has the statutory right to raise a grievance. But what happens if they subsequently inform you that they want to withdraw it? Must you respect their decision or carry on with the
process regardless?
Published 07.11.2017
One of your employees has called you up after work to rant about another member of staff. They end the conversation with “do something about it!”. So do you have a grievance on your hands or not?
Published 14.01.2010
When an employee’s grievance is rejected or only partially upheld, you must offer them a right of appeal - if you don’t your procedure will be unfair. Assuming the employee does appeal, who should
hear it?
Published 15.09.2015
If an employee raises a grievance, you must investigate it fully, come to a balanced, reasoned conclusion and then put your decision to them in writing. At this point, what should you also ask the
employee to do?
Published 04.12.2014
You’ve just received a written grievance from a former employee who left a few weeks ago. Are you legally obliged to deal with their complaint under your grievance procedure or not?
Published 14.04.2016
An employee has raised a grievance which is their second in three months. Having read it, you’ve noticed that it simply repeats issues which were settled following their earlier complaint. How should
you handle the situation?
Published 27.02.2018
It’s good practice to conduct exit interviews for all departing employees. But what if an employee who’s leaving raises a verbal complaint during an exit interview - should you trigger your grievance
procedure?
Published 12.05.2022