One of your employees has made a serious verbal complaint. However, the Acas Code of Practice says that all grievances “should be put in writing”. Does this mean you can ignore this complaint?
Published 28.06.2022
When an employee’s grievance is rejected or only partially upheld, you must offer them a right of appeal - if you don’t your procedure will be unfair. Assuming the employee does appeal, who should
hear it?
Published 15.09.2015
If an employee raises a grievance, you’re obliged to investigate and hear it. After that, you must decide whether or not it’s “upheld”. But what if their complaint is clearly groundless? Must you
still give this process the time of day?
Published 22.02.2011
You’re currently investigating an employee’s grievance. Although you’ve not yet reached a conclusion, they’ve handed you their resignation. Does that mean you can forget about their grievance now?
Published 29.01.2018
An employee has raised a grievance which you strongly suspect includes false allegations. Are you obliged to consider their complaint and could you take disciplinary action later if it turns out that
you were correct?
Published 23.02.2023
If an employee raises a formal grievance and you subsequently reject it either in part or in full, they have the statutory right to appeal. Assuming they go down this route, what should you always
ensure happens?
Published 05.11.2013
Like most employers, you probably conduct exit interviews for departing employees. What if an employee raises a complaint during such an interview. Should you automatically trigger your grievance
procedure?
Published 29.11.2016
All employees have the statutory right to raise a grievance. If one of your employees exercises this right by presenting you with a written complaint that’s several pages long, how should you handle
it?
Published 09.10.2018
You’ve just received a written grievance. At this early stage, you believe the employee’s complaint may be “unfounded” or perhaps even “vexatious”. But why shouldn’t you dismiss it immediately on
either of these grounds?
Published 16.11.2012