If an employee raises a grievance, you’re obliged to investigate and hear it. After that, you must decide whether or not it’s “upheld”. But what if their complaint is clearly groundless? Must you
still give this process the time of day?
Published 22.02.2011
Suppose you’ve received a written complaint about a member of staff who has been described as a “bully”. However, it’s unsigned and you can’t identify its author. Must you take it seriously, or can
you just put it in the bin?
Published 10.08.2010
One of your employees has just resigned. Unfortunately, he’s also submitted a letter which sets out several complaints. Should you treat this as a grievance, and if so, what should be your response?
Published 19.04.2007
One of your employees has called you up after work to rant about another member of staff. They end the conversation with “do something about it!”. So do you have a grievance on your hands or not?
Published 14.01.2010
A couple of weeks ago you parted ways with an employee. You thought that everything was fine, but your former member of staff has now submitted a written grievance. Are you legally obliged to deal
with it?
Published 03.11.2020
An employee has just presented you with a written grievance. However, you suspect from the content that it’s been fabricated purely to get somebody else into trouble. Are you still obliged to
investigate it?
Published 01.02.2016
An employee has sent you an e-mail in which they’ve listed a number of things they are “unhappy about” but it’s difficult to tell whether they are simply letting off steam or raising a formal
grievance. What should you do?
Published 30.01.2015
You’re going to introduce a new grievance procedure. How can you distinguish between genuine (legally recognised) grievances and petty grumbles, and how should they be dealt with?
Published 05.05.2006
Your employees have the statutory right to raise a grievance from day one of employment. However, if they want to exercise this right, must they put their grievance in writing?
Published 25.02.2014
An employee recently applied for an internal promotion but, for good reason, was unsuccessful. They are quite upset about your decision and have now raised a grievance. How do you deal with the
situation?
Published 08.06.2018