An employee has sent you an e-mail in which they’ve listed a number of things they are “unhappy about” but it’s difficult to tell whether they are simply letting off steam or raising a formal
grievance. What should you do?
Published 30.01.2015
The new statutory grievance procedure has now been in force for over a year and tribunal cases are starting to filter through. So how have they interpreted what amounts to a “grievance” and what can
you learn from them?
Published 01.12.2005
One of your employees has made a serious verbal complaint. However, the Acas Code of Practice says that all grievances “should be put in writing”. Does this mean you can ignore this complaint?
Published 28.06.2022
On April 6 2009, the current statutory dispute resolution procedures will be abolished. They’ll be replaced with a new ACAS Code of Practice that contains a number of important changes. Any good news
for employers?
Published 19.02.2009
You’ve received a formal grievance from one of your employees. At the end of their written complaint, they’ve stated that they want the matter heard by a certain individual. Do they have the right to
make this demand?
Published 19.11.2020
The statutory dispute resolution procedures have been in force for a couple of years and case law is beginning to establish what constitutes a grievance. What does the latest appeal case have to say
on this process?
Published 05.10.2006
One of your employees is aggrieved about the actions of an important client. But they’ve now threatened to write to them and make their feelings known! How should you handle this situation and could
it ever justify dismissal?
Published 08.09.2010
One of your employees has just resigned. Unfortunately, he’s also submitted a letter which sets out several complaints. Should you treat this as a grievance, and if so, what should be your response?
Published 19.04.2007
When an employee’s grievance is rejected or only partially upheld, you must offer them a right of appeal - if you don’t your procedure will be unfair. Assuming the employee does appeal, who should
hear it?
Published 15.09.2015