You’ve just received a written grievance. At this early stage, you believe the employee’s complaint may be “unfounded” or perhaps even “vexatious”. But why shouldn’t you dismiss it immediately on
either of these grounds?
Published 16.11.2012
You tell an employee that they’re not going to receive a pay rise this year. They subsequently go sick, but on their return to work say they were upset and suffered insomnia and nose bleeds. Should
you treat this as a formal grievance?
Published 30.10.2008
You’ve just received a written grievance from a former employee who left a few weeks ago. Are you legally obliged to deal with their complaint under your grievance procedure or not?
Published 14.04.2016
A couple of weeks ago you parted ways with an employee. You thought that everything was fine, but your former member of staff has now submitted a written grievance. Are you legally obliged to deal
with it?
Published 03.11.2020
If an employee raises a grievance, you’re obliged to investigate and hear it. After that, you must decide whether or not it’s “upheld”. But what if their complaint is clearly groundless? Must you
still give this process the time of day?
Published 22.02.2011
An employee has just presented you with a written grievance. However, you suspect from the content that it’s been fabricated purely to get somebody else into trouble. Are you still obliged to
investigate it?
Published 01.02.2016
An employee has unexpectedly raised a grievance. The trouble is you’re really busy because of other business needs and are struggling to find time to deal with it. How long do you have to respond?
Published 04.12.2018
Every employee has the statutory right to raise a grievance. But what happens if they subsequently inform you that they want to withdraw it? Must you respect their decision or carry on with the
process regardless?
Published 07.11.2017
All employees have the statutory right to raise a grievance. If one of your employees exercises this right by presenting you with a written complaint that’s several pages long, how should you handle
it?
Published 09.10.2018
You’re going to introduce a new grievance procedure. How can you distinguish between genuine (legally recognised) grievances and petty grumbles, and how should they be dealt with?
Published 05.05.2006