It’s good practice to conduct exit interviews for all departing employees. But what if an employee who’s leaving raises a verbal complaint during an exit interview - should you trigger your grievance
procedure?
Published 12.05.2022
An employee has just presented you with a written grievance. However, you suspect from the content that it’s been fabricated purely to get somebody else into trouble. Are you still obliged to
investigate it?
Published 01.02.2016
You’ve received a formal grievance from one of your employees. At the end of their written complaint, they’ve stated that they want the matter heard by a certain individual. Do they have the right to
make this demand?
Published 19.11.2020
One of your employees has made a serious verbal complaint. However, the Acas Code of Practice says that all grievances “should be put in writing”. Does this mean you can ignore this complaint?
Published 28.06.2022
Like most employers, you probably conduct exit interviews for departing employees. What if an employee raises a complaint during such an interview. Should you automatically trigger your grievance
procedure?
Published 29.11.2016
If an employee raises a grievance, you’re obliged to investigate and hear it. After that, you must decide whether or not it’s “upheld”. But what if their complaint is clearly groundless? Must you
still give this process the time of day?
Published 22.02.2011
All employees have the statutory right to raise a grievance. If one of your employees exercises this right by presenting you with a written complaint that’s several pages long, how should you handle
it?
Published 09.10.2018
Every employee has the statutory right to raise a grievance. But what happens if they subsequently inform you that they want to withdraw it? Must you respect their decision or carry on with the
process regardless?
Published 07.11.2017
One of your employees has called you up after work to rant about another member of staff. They end the conversation with “do something about it!”. So do you have a grievance on your hands or not?
Published 14.01.2010
An employee has sent you an e-mail in which they’ve listed a number of things they are “unhappy about” but it’s difficult to tell whether they are simply letting off steam or raising a formal
grievance. What should you do?
Published 30.01.2015