It’s good practice to conduct exit interviews for all departing employees. But what if an employee who’s leaving raises a verbal complaint during an exit interview - should you trigger your grievance
procedure?
Published 12.05.2022
An employee has just presented you with a written grievance. However, you suspect from the content that it’s been fabricated purely to get somebody else into trouble. Are you still obliged to
investigate it?
Published 01.02.2016
Every employee has the statutory right to raise a grievance. But what happens if they subsequently inform you that they want to withdraw it? Must you respect their decision or carry on with the
process regardless?
Published 07.11.2017
An employee has sent you an e-mail in which they’ve listed a number of things they are “unhappy about” but it’s difficult to tell whether they are simply letting off steam or raising a formal
grievance. What should you do?
Published 30.01.2015
You’re currently investigating an employee’s grievance. Although you’ve not yet reached a conclusion, they’ve handed you their resignation. Does that mean you can forget about their grievance now?
Published 29.01.2018
You’ve just received a written grievance from a former employee who left a few weeks ago. Are you legally obliged to deal with their complaint under your grievance procedure or not?
Published 14.04.2016
Many employers that conduct exit interviews with departing employees don’t get the most out of the process. What should you be discussing during these informal meetings to gain the maximum benefit?
Published 09.12.2015
You’re going to introduce a new grievance procedure. How can you distinguish between genuine (legally recognised) grievances and petty grumbles, and how should they be dealt with?
Published 05.05.2006
One of your employees has made a serious verbal complaint. However, the Acas Code of Practice says that all grievances “should be put in writing”. Does this mean you can ignore this complaint?
Published 28.06.2022
Whenever an employee raises a grievance, you must arrange a meeting to discuss their complaint. How should the grievance meeting be documented and what else should you always do?
Published 12.09.2017