Your employees have the statutory right to raise a grievance from day one of employment. However, if they want to exercise this right, must they put their grievance in writing?
Published 25.02.2014
One of your employees has made a serious verbal complaint. However, the Acas Code of Practice says that all grievances “should be put in writing”. Does this mean you can ignore this complaint?
Published 28.06.2022
If an employee raises a grievance, you’re obliged to investigate and hear it. After that, you must decide whether or not it’s “upheld”. But what if their complaint is clearly groundless? Must you
still give this process the time of day?
Published 22.02.2011
All employees have the statutory right to raise a grievance. If one of your employees exercises this right by presenting you with a written complaint that’s several pages long, how should you handle
it?
Published 09.10.2018
A couple of weeks ago you parted ways with an employee. You thought that everything was fine, but your former member of staff has now submitted a written grievance. Are you legally obliged to deal
with it?
Published 03.11.2020
Dealing with grievances can be a time-consuming and tricky business at the best of times. But what if you receive one that’s badly written, excessively long or both? Where do you start?
Published 16.01.2013
If an employee is unhappy about something, they have the statutory right to raise a grievance. But suppose they don’t exercise it? Could you use this fact to your advantage if they later run crying
to the tribunal?
Published 17.10.2012
Like most employers, you probably conduct exit interviews for departing employees. What if an employee raises a complaint during such an interview. Should you automatically trigger your grievance
procedure?
Published 29.11.2016
You’re going to introduce a new grievance procedure. How can you distinguish between genuine (legally recognised) grievances and petty grumbles, and how should they be dealt with?
Published 05.05.2006
It’s good practice to conduct exit interviews for all departing employees. But what if an employee who’s leaving raises a verbal complaint during an exit interview - should you trigger your grievance
procedure?
Published 12.05.2022