An employee has raised a grievance which is their second in three months. Having read it, you’ve noticed that it simply repeats issues which were settled following their earlier complaint. How should
you handle the situation?
Published 27.02.2018
One of your employees has made a serious verbal complaint. However, the Acas Code of Practice says that all grievances “should be put in writing”. Does this mean you can ignore this complaint?
Published 28.06.2022
When an employee raises a grievance you must offer them a right of appeal if you reject or only partially uphold their complaint. How long does an employee have to appeal against this decision?
Published 29.01.2021
Every employee has the statutory right to raise a grievance. But what happens if they subsequently inform you that they want to withdraw it? Must you respect their decision or carry on with the
process regardless?
Published 07.11.2017
One of your employees has called you up after work to rant about another member of staff. They end the conversation with “do something about it!”. So do you have a grievance on your hands or not?
Published 14.01.2010
An employee has just presented you with a written grievance. However, you suspect from the content that it’s been fabricated purely to get somebody else into trouble. Are you still obliged to
investigate it?
Published 01.02.2016
An employee recently applied for an internal promotion but, for good reason, was unsuccessful. They are quite upset about your decision and have now raised a grievance. How do you deal with the
situation?
Published 08.06.2018
Whenever an employee raises a grievance, you must arrange a meeting to discuss their complaint. How should the grievance meeting be documented and what else should you always do?
Published 12.09.2017
You’ve just received a written grievance. At this early stage, you believe the employee’s complaint may be “unfounded” or perhaps even “vexatious”. But why shouldn’t you dismiss it immediately on
either of these grounds?
Published 16.11.2012
You’re currently investigating an employee’s grievance. Although you’ve not yet reached a conclusion, they’ve handed you their resignation. Does that mean you can forget about their grievance now?
Published 29.01.2018