One of your employees has made a serious verbal complaint. However, the Acas Code of Practice says that all grievances “should be put in writing”. Does this mean you can ignore this complaint?
Published 28.06.2022
One of your employees has called you up after work to rant about another member of staff. They end the conversation with “do something about it!”. So do you have a grievance on your hands or not?
Published 14.01.2010
Your employees have the statutory right to raise a grievance from day one of employment. However, if they want to exercise this right, must they put their grievance in writing?
Published 25.02.2014
Where an employee has submitted a written grievance and then they wish to raise further related complaints, must any subsequent grievance also be in writing for the Acas Code on Disciplinary and
Grievance Procedures to apply?
Published 07.02.2024
Like most employers, you probably conduct exit interviews for departing employees. What if an employee raises a complaint during such an interview. Should you automatically trigger your grievance
procedure?
Published 29.11.2016
You’ll know that under the statutory grievance procedures you have to set up a meeting once you’ve received a grievance letter. But should you treat other communications, such as a request for
flexible working, as a grievance too?
Published 18.05.2006
If an employee is unhappy about something, they have the statutory right to raise a grievance. But suppose they don’t exercise it? Could you use this fact to your advantage if they later run crying
to the tribunal?
Published 17.10.2012
If an employee raises a grievance, you must investigate it fully, come to a balanced, reasoned conclusion and then put your decision to them in writing. At this point, what should you also ask the
employee to do?
Published 04.12.2014
Of course you’ll be aware that the new grievance procedures have been in force for well over a year. To begin with, there was precious little case law - now it’s arriving in torrents in the
Employment Appeal Tribunal (EAT). What’s the latest?
Published 23.02.2006