One of your employees has made a serious verbal complaint. However, the Acas Code of Practice says that all grievances “should be put in writing”. Does this mean you can ignore this complaint?
Published 28.06.2022
One of your employees has called you up after work to rant about another member of staff. They end the conversation with “do something about it!”. So do you have a grievance on your hands or not?
Published 14.01.2010
The Acas Code of Practice says that employees “should” put formal grievances in writing. However, its ambiguous wording has led some experts to conclude that this isn’t actually a requirement. What’s
the legal position?
Published 22.09.2014
If an employee is unhappy about something, they have the statutory right to raise a grievance. But suppose they don’t exercise it? Could you use this fact to your advantage if they later run crying
to the tribunal?
Published 17.10.2012
Like most employers, you probably conduct exit interviews for departing employees. What if an employee raises a complaint during such an interview. Should you automatically trigger your grievance
procedure?
Published 29.11.2016
Several of your employees have got together and submitted a written grievance. Must you meet with each employee individually to discuss their concerns and does the Acas Code of Practice (the Code)
apply to collective grievances?
Published 26.10.2020
If an employee raises a grievance, you must investigate it fully, come to a balanced, reasoned conclusion and then put your decision to them in writing. At this point, what should you also ask the
employee to do?
Published 04.12.2014
All employees have the statutory right to raise a grievance. If one of your employees exercises this right by presenting you with a written complaint that’s several pages long, how should you handle
it?
Published 09.10.2018
You’ve just received a written grievance from a former employee who left a few weeks ago. Are you legally obliged to deal with their complaint under your grievance procedure or not?
Published 14.04.2016