We’ve previously advised you of the need to follow grievance procedures closely. However, a recent Employment Appeal Tribunal case shows that there are times when you need to exercise some
discretion. What’s the latest news?
Published 10.07.2008
You’re going to introduce a new grievance procedure. How can you distinguish between genuine (legally recognised) grievances and petty grumbles, and how should they be dealt with?
Published 05.05.2006
One of your employees has just resigned. Unfortunately, he’s also submitted a letter which sets out several complaints. Should you treat this as a grievance, and if so, what should be your response?
Published 19.04.2007
Having followed the correct procedure, you dismissed an employee. Now, you’ve received a letter from his solicitor listing grievances going back two years. How should you respond?
Published 24.01.2008
The statutory dispute resolution procedures have been in force for a couple of years and case law is beginning to establish what constitutes a grievance. What does the latest appeal case have to say
on this process?
Published 05.10.2006
When an employee’s grievance is rejected or only partially upheld, you must offer them a right of appeal - if you don’t your procedure will be unfair. Assuming the employee does appeal, who should
hear it?
Published 15.09.2015
All employees have the statutory right to raise a grievance. If one of your employees exercises this right by presenting you with a written complaint that’s several pages long, how should you handle
it?
Published 09.10.2018
If an employee raises a grievance, you’re obliged to investigate and hear it. After that, you must decide whether or not it’s “upheld”. But what if their complaint is clearly groundless? Must you
still give this process the time of day?
Published 22.02.2011
Your employees have the statutory right to raise a grievance from day one of employment. However, if they want to exercise this right, must they put their grievance in writing?
Published 25.02.2014
You’ve no choice but to discipline an employee. However, he’s now raised a “grievance” and you need to know if you should deal with this first. What’s the safest course of action?
Published 06.03.2008