All employees have the statutory right to raise a grievance. If one of your employees exercises this right by presenting you with a written complaint that’s several pages long, how should you handle
it?
Published 09.10.2018
You’re currently investigating an employee’s grievance. Although you’ve not yet reached a conclusion, they’ve handed you their resignation. Does that mean you can forget about their grievance now?
Published 29.01.2018
Every employee has the statutory right to raise a grievance. But what happens if they subsequently inform you that they want to withdraw it? Must you respect their decision or carry on with the
process regardless?
Published 07.11.2017
An employee has just presented you with a written grievance. However, you suspect from the content that it’s been fabricated purely to get somebody else into trouble. Are you still obliged to
investigate it?
Published 01.02.2016
You’ve just received a written grievance. At this early stage, you believe the employee’s complaint may be “unfounded” or perhaps even “vexatious”. But why shouldn’t you dismiss it immediately on
either of these grounds?
Published 16.11.2012
It’s good practice to conduct exit interviews for all departing employees. But what if an employee who’s leaving raises a verbal complaint during an exit interview - should you trigger your grievance
procedure?
Published 12.05.2022
If an employee raises a grievance, you’re obliged to investigate and hear it. After that, you must decide whether or not it’s “upheld”. But what if their complaint is clearly groundless? Must you
still give this process the time of day?
Published 22.02.2011
You’ve just received a written grievance from a former employee who left a few weeks ago. Are you legally obliged to deal with their complaint under your grievance procedure or not?
Published 14.04.2016
One of your employees has made a serious verbal complaint. However, the Acas Code of Practice says that all grievances “should be put in writing”. Does this mean you can ignore this complaint?
Published 28.06.2022
An employee has raised a grievance which is their second in three months. Having read it, you’ve noticed that it simply repeats issues which were settled following their earlier complaint. How should
you handle the situation?
Published 27.02.2018