Several of your employees have got together and submitted a written grievance. Must you meet with each employee individually to discuss their concerns and does the Acas Code of Practice (the Code)
apply to collective grievances?
Published 26.10.2020
Your employees have the statutory right to raise a grievance from day one of employment. However, if they want to exercise this right, must they put their grievance in writing?
Published 25.02.2014
Dealing with grievances can be a time-consuming and tricky business at the best of times. But what if you receive one that’s badly written, excessively long or both? Where do you start?
Published 16.01.2013
All employees have the statutory right to raise a grievance. If one of your employees exercises this right by presenting you with a written complaint that’s several pages long, how should you handle
it?
Published 09.10.2018
Where an employee has submitted a written grievance and then they wish to raise further related complaints, must any subsequent grievance also be in writing for the Acas Code on Disciplinary and
Grievance Procedures to apply?
Published 07.02.2024
If an employee raises a grievance, you’re obliged to investigate and hear it. After that, you must decide whether or not it’s “upheld”. But what if their complaint is clearly groundless? Must you
still give this process the time of day?
Published 22.02.2011
You’ll know that under the statutory grievance procedures you have to set up a meeting once you’ve received a grievance letter. But should you treat other communications, such as a request for
flexible working, as a grievance too?
Published 18.05.2006
You’re going to introduce a new grievance procedure. How can you distinguish between genuine (legally recognised) grievances and petty grumbles, and how should they be dealt with?
Published 05.05.2006
An employee recently applied for an internal promotion but, for good reason, was unsuccessful. They are quite upset about your decision and have now raised a grievance. How do you deal with the
situation?
Published 08.06.2018
An employee has sent you an e-mail in which they’ve listed a number of things they are “unhappy about” but it’s difficult to tell whether they are simply letting off steam or raising a formal
grievance. What should you do?
Published 30.01.2015