You know that most contracts don’t have to be in writing to be legal. But does anyone ever sue over broken verbal agreements? Is it safe to make non-written deals, knowing that you can back out later
without a problem?
Published 12.10.2005
Including a personal guarantee as part of your firm’s terms and conditions can add extra security in case a customer goes under. The trouble is a guarantee of this sort can lapse without you
realising. How can you prevent this from happening? Customer accounts
Published 06.10.2017
A new customer placed an order with you worth nearly £5,000. Your company did the work as requested and had the goods ready on time. When he came to collect them he said he could only afford to pay
£3,000. What are your options?
Published 26.10.2005
Your company is owed money by a customer who seems “reluctant” to pay. You’re the director responsible for sorting things out - so can you simply walk away from the contract?
Published 23.05.2007
Legislation allows you to charge interest on overdue invoices. But how can you ensure it really works in practice? And what if the boot’s on the other foot and you’re being chased? Do you have to
cough up the extra?
Published 25.10.2006
With the credit crunch starting to bite, you’re concerned that customers might struggle to settle your invoices in full. So what’s your position if they try and offer less, “in full and final
settlement”?
Published 16.07.2008
While your business is successful, cash flow is still tight from time to time. It could be eased if only you could get your customers to pay more quickly. What practical measures can you take to
achieve this?
Published 04.03.2015
Do your customers expect more of you than you thought you were offering them? Do you find yourself advising on products or supplying services that aren’t part of the deal? As a director, how can you
protect your company’s position?
Published 08.11.2006
To save the company money, you’re considering outsourcing certain business functions rather than running them in-house. If you go down this route, there are two potential pitfalls. How can they be
avoided?
Published 29.05.2014
At some point you might be asked to provide a condition, warranty or indemnity on behalf of the company. But what’s the difference between them and are there any implications for the directors
personally where they are given?
Published 27.09.2018