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Indicator - FL Memo Ltd
Tel: (01233) 653500. Fax: (01233) 647100
customer.services@indicator-flm.co.uk
www.indicator-flm.co.uk

Calgarth House
39-41 Bank Street
Ashford, Kent TN23 1DQ

VAT GB 726 598 394
Registered in England
Company Registration No. 3599719

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Indicator - FL Memo
Telephone: (01233) 653500. Fax: (01233) 647100
customer.services@indicator-flm.co.uk - www.indicator-flm.co.uk
Calgarth House, 39-41 Bank Street, Ashford, Kent TN23 1DQ
VAT GB 726 598 394. Registered in England. Company Registration No. 3599719
[telephone_number] => (01233) 653500 [lastname_cp] => [city_county] => Kent TN23 1DQ [country] => United Kingdom [website1] => www.indicator-flm.co.uk [loyalty_agent] => Gemma Rump [loyalty_phone] => (01233) 438022 [city] => Ashford [webshop] => http://www.indicator-flm.co.uk [loyalty_time] => <strong>Contact online support for any issues relating to the use of this online solution</strong>, for example logging in, using the search facility, understanding how the resources differ, how to save content, etc. <br /> If you have a <strong>technical question</strong> about <strong>content</strong>, please contact our <strong>dedicated Helpline</strong>.<br /> Mariam, your online support, can be <strong>contacted during normal business hours</strong>: [vat_name] => VAT [vat_value] => GB 726 598 394 [website2] => www.flmemo.co.uk [emailcs] => customer.services@indicator-flm.co.uk [fax_number] => (01233) 647100 [street_number] => 39-41 [street_name] => Bank Street [loyalty_mail_from] => Gemma Rump - Online support [company_name] => Indicator - FL Memo Ltd ) [_contribArray] => Array ( ) [decodeAddresscharacters] => 1 [isDevSite] => ) Safety briefing - violence and harassment - Health and safety management - Tips & Advice Business Database
 

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Introduction to this document

Safety briefing - violence and harassment

This briefing addresses the key risks and control measures needed to deal with violence at work.

What’s covered?

The aim of this Safety Briefing Violence and Harassment is to ensure that all staff are fully aware of the potential risks associated with violence at work and what they should do to minimise the chances of an incident occurring.

Hazards and risks

The briefing identifies the hazards and risks including physical attack - kicking, scratching, biting, head-butting, self-harm, use of missiles against other people etc. and aggression - verbal abuse, slamming doors, breaking objects etc.

Management

Control measures include completing a risk assessment, providing staff with correct training and issuing staff with personal protective equipment.

Key points

Attendees must take note of the following key points:

  • Ensure all violent incidents are recorded and reported.
  • Training should include how to deal with violent incidents, how to report them and where to get help.