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Indicator - FL Memo Ltd
Tel: (01233) 653500. Fax: (01233) 647100
customer.services@indicator-flm.co.uk
www.indicator-flm.co.uk

Calgarth House
39-41 Bank Street
Ashford, Kent TN23 1DQ

VAT GB 726 598 394
Registered in England
Company Registration No. 3599719

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Indicator - FL Memo
Telephone: (01233) 653500. Fax: (01233) 647100
customer.services@indicator-flm.co.uk - www.indicator-flm.co.uk
Calgarth House, 39-41 Bank Street, Ashford, Kent TN23 1DQ
VAT GB 726 598 394. Registered in England. Company Registration No. 3599719
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Documents for Business

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Introduction to this document

Flow chart - managing a crisis

Use our flow chart to identify critical steps that should be taken to enable you to deal with an accident or other incident that disrupts your normal business operations so you can get back to “business as usual”.

Controlling business continuity and resilience

Keeping control of a situation, managing it efficiently and getting your business back to normal operating procedures if a crisis strikes is of paramount importance. Its vital that you follow a prescribed plan to protect your staff and your business without omitting any vital components, such as communication with your customers.

Using the flow chart

If you do not have frequent critical situations it can be easy to act on instinct in an emergency and overlook key steps. Use our flow chart to make sure your business continuity plan covers all aspects of the way your organisation interacts with any interested parties.

Note. This is not intended to cover a routine fire drill, or even a real fire, as this procedure should be well drilled throughout the year.